Falling behind on your mortgage? Act before it escalates.
At the end of 2023, 105,480 UK homeowner mortgages were in arrears. If you’re one of them, you’re far from alone — and acting early can prevent repossession entirely. A quick cash sale can clear your mortgage, stop interest accruing, and let you walk away with your equity intact.
Stop interest accruing
Daily interest adds up fast. Every day your arrears remain unpaid, the amount you owe grows. A quick sale stops the clock and prevents the debt from spiralling further.
We deal with your lender
Our solicitors negotiate directly with your mortgage lender. They’ll request the redemption figure, handle all correspondence, and co-ordinate completion timelines.
Clear the debt in full
Your mortgage is redeemed on completion. The lender is paid directly from the sale proceeds, arrears and all. No outstanding balance, no shortfall hanging over you.
You’re not alone
Mortgage arrears are more common than you think
Thousands of homeowners fall behind every quarter. The sooner you act, the more options you have.
Your worries, answered
The things people actually worry about
We’ve spoken to enough people in this situation to know the fears that keep you awake at night. Here’s the reality.
“It’s too late — I’ve left it too long.”
Until the bailiffs execute a warrant, there’s still time. Even at an advanced stage, a voluntary sale can be arranged faster than the court process plays out. The earlier you act, the more equity you keep — but it is rarely too late.
“I’ll lose everything — the house, my equity, the money I’ve paid in.”
If there’s equity in the property, it’s yours — we just help you access it. The mortgage and arrears are cleared from the sale proceeds, and anything left over is transferred directly to you.
“My credit is already ruined — what’s the point?”
A voluntary sale looks far better on your credit file than a repossession order. Your arrears will show, but you avoid the “property repossessed” marker — the single most damaging line on a credit report. That distinction makes a real difference when you apply for a mortgage or credit in future.
“The lender won’t co-operate with a quick sale.”
Our solicitors deal with lenders every day. They’ll get the redemption figure and handle everything. Lenders generally prefer a voluntary sale — it saves them the cost and time of court proceedings too.
Worked example
How acting early protects your money
This is an illustrative example showing how arrears compound over time and what a quick sale can prevent. Your numbers will be different, but the shape of it is almost always the same.
Scenario: 2-bed flat, Nottingham — £12,400 in arrears
RICS valuation £165,000. Outstanding mortgage £138,000 plus £12,400 arrears. Daily interest on arrears: £8.50. The homeowner has been struggling for months and the lender is escalating.
Route A: Wait and hope (6 months)
Route B: Sell to Lamala in 21 days
Important: this is a hypothetical illustration, not a guarantee. Actual offer prices, redemption figures and arrears interest will vary by property, location, condition, market conditions and your lender. We’ll walk you through your specific numbers in writing before you commit to anything.
How it works
From first call to arrears cleared
We’ve built this process specifically for people under financial pressure. Each step has a clear timescale and a clear purpose.
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Tell us where you are
Day 1 · 15 minutesFill in the form or email us. Share the basics: property, mortgage balance, arrears amount, whether the lender has taken any action. You don’t need to have everything to hand — estimates are fine. We’ll read it personally and reply by email.
You feel: heard, not processed. Everything stays confidential. -
Indicative cash offer
Within 72 hoursWe send an indicative cash offer by email, based on your postcode, property details and recent comparable sales. This gives you a clear ballpark to work with before you share the full address.
You feel: clarity. A number on paper, not a range or a hype-tactic. -
RICS valuation & formal offer
Day 5–8An independent RICS surveyor visits the property at our cost. We then issue a formal written cash offer confirming the final price. You can instruct your own solicitor (we pay for that too), or use ours.
You feel: in control. The number is in writing. No last-minute changes. -
Exchange & completion
Day 10–21Contracts exchange, your mortgage is redeemed direct to your lender — arrears and all. Any remaining equity is transferred to your account. The interest stops. Keys handed over on an agreed date.
You feel: free. The debt is gone and you have a way forward.
Frequently asked questions
Answers to common questions
A voluntary sale does not add a repossession marker to your credit file. Your existing arrears will show for six years, but by clearing the mortgage in full you prevent the far more damaging “property repossessed” flag. It’s a significantly better outcome for your future borrowing prospects.
You can still sell. A repayment plan is an arrangement, not a legal restriction. If the plan isn’t sustainable or you’d rather clear the debt entirely, selling is a valid option. Your lender will provide a redemption figure regardless.
Yes. A charging order secures the debt against your property, but it doesn’t prevent a sale. The charge is paid off from the sale proceeds at completion, just like the mortgage. Our solicitors handle this routinely.
As fast as 14 days in straightforward cases. Most sales complete within 14–28 days. If you need longer, that’s fine — we work to your timeline. The key is that we move as fast as you need us to.
If the mortgage debt exceeds the property’s value, we’ll tell you upfront — we won’t waste your time. In negative equity situations, a sale may still be possible with lender consent (a “short sale”), but it depends on the lender. We’ll advise you honestly either way.
Free independent help
Other places you can turn
Whether you sell to us or not, these free and independent organisations specialise in helping people with mortgage difficulties. Please use them — they are excellent.
Shelter
Free housing advice and emergency support if rehousing is a worry.
shelter.org.uk →Citizens Advice
Your legal rights when a lender starts proceedings. Free, confidential.
citizensadvice.org.uk →StepChange
Free debt advice if the mortgage arrears are part of a wider problem.
stepchange.org →National Debtline
Free phone advice on bailiffs, court orders and what your lender can do.
0808 808 4000 →MoneyHelper
Government-backed free guidance on mortgages, budgeting and housing costs.
moneyhelper.org.uk →Mind
Mental health support. Financial stress is genuinely exhausting — don’t carry it alone.
mind.org.uk →Don’t let arrears become repossession
Every day you wait, the interest grows and the lender moves closer to court action. Let us take a look at your property, give you a cash figure in writing, and show you exactly what you’d walk away with. No obligation at any stage.
Request a free valuationPrivate · no fees · no pressure · you can stop at any point